FAQs

What Services Do I Need?

Our team works hard to determine the appropriate services for each person. One of our nurses may schedule a personal visit with you and your loved one to learn more and thoroughly assess their needs.  From this visit, we prepare a detailed Plan of Care that outlines what services are the best fit. Then we constantly monitor each situation and adapt as needs change.

Can I Rely On Ohio Valley Home Health Employees?

Our team members are the key to everything we do.  With the personal passion and energy they bring to the care they provide, they ensure that your loved one is healthy, comfortable and secure in their own homes. Our reputation attracts the most qualified candidates, and each potential team member is screened extensively: 

  • Current statement of good health from physician
  • Submission of current license and/or certification for verification
  • Criminal background checks
  • Ability to read, write and speak English
  • Passing grades on written test
  • Written references

Does Ohio Valley Home Health Provide Back-Up Coverage?

We are on call 24 hours a day, 7 days a week, 365 days a year. Our clients are never left unattended during pre-arranged schedules.

Are Ohio Valley Home Health Employees Insured?

All Ohio Valley Home Health team members are fully insured, in accordance with state law, and are fully bonded against theft.

How Are Ohio Valley Home Health Employees Supervised?

All employees receive weekly client updates. Personal Care team members are supervised onsite by our nurses, who monitor the condition of the patient and reporting any changes to the family and/or physician.

How Much Does Personal Care Cost?

For many people, Personal Care is an affordable alternative to a senior living facility. Ohio Valley Home Health accepts private health insurance, workers’ compensation insurance, long-term care insurance and payment through area ASAPs (Aging Services Access Points). We work with long-term care insurance companies and are happy to help guide you through the process of filing a claim.